Helensburgh Heroes (“We” “Our”) considers the protection of your (“You”) privacy to be of utmost importance. We maintain strict customer information privacy policies and use state of the art technologies to safeguard customer information and communications from unauthorised intrusions and access. We recognise and understand that the growth of online services, including internet ecommerce services, has created additional privacy concerns, particularly around identify theft. This policy explains how we may collect information about you and then how we use it. It also gives certain assurances on things that we will and what we will not do.
We may collect personal information about you when:
We may take this information from you in a number of ways:
2.1 Information you provide or we hold about you may be used by us and/or our agents to:
3.1. We may disclose information we hold about you to third parties for the purpose of providing services you have requested, as part of the process of sale, or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings.
3.2. We will not sell, rent or share your personal information, with or to any third parties for marketing purposes without your express permission.
We may monitor and record calls made to us for the purposes of quality assurance, legal, regulatory and training purposes.
We maintain strict security measures in order to protect personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration, or destruction. Any online credit card transactions/information is transmitted using secure socket layer (SSL) encryption.
6.1 We do use Cookies on our website(s) which include: www.helensburghheroes.com and www.helensburghheroes.co.uk www.heroescentre.co.uk
The domains listed here are the primary domains for our web sites, but other domain extensions are also held for each site. The domains listed here are the primary domains for our web sites, but other domain extensions are also held for each site. We use cookies to track or record information about visitors to our site. These cookies are “session specific” and are not used to record personal information or to associate personal information with individual users. Your privacy and security are not compromised when you accept a cookie from our website. However, you can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to use our website.
6.2. Links to 3rd Party Web Sites. Our website(s) may contain links to other recognised and respected organisations websites. We are not responsible for the privacy practices of these sites. This privacy policy applies solely to information collected on Helensburgh Heroes websites.
6.3 We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
It may be necessary for us, in the normal course of our business, to transfer your personal information to other companies located in countries outside of the UK e.g. domain name hosts. You should note that the Data Protection laws and policies of these countries may not be as robust as the UK.
We reserve the right to change this policy at any time and updated version will be posted on Helensburgh Heroes websites from time to time. Your continued use of our sites following the posting of changes to this policy will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the terms of the policy that applied at the time the information was collected.
If you would like further information about this policy or you wish to enquire about the data we hold about you, please contact us: Helensburgh Heroes 27 East Montrose Street Helensburgh Dunbartonshire G84 7HU United Kingdom email: [email protected] Issue 1. Version 2 December 2012
Legal Notice
Welcome to the Heroes Centre website.
This website is owned and operated by Helensburgh Heroes, a Charity registered in Scotland SC040114
Terms & Conditions for the use of the Heroes Centre website
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. USING THIS SITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS SITE. Please check these terms periodically for changes. Using this site following the posting of changes to these terms indicates that you accept them as changed.
All information, documents, products, software, services and other materials (the “Materials”) provided on this site are the property and copyrighted work of Helensburgh Heroes. Except as explicitly stated on the website or as described in these legal terms, none of the Materials may be copied, downloaded, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, without the prior express written permission of Helensburgh Heroes. No part of this site, including but not limited to any logo, graphic, sound or image, may be reproduced or retransmitted in any way, or by any means, without the prior express written permission of Helensburgh Heroes.
Helensburgh Heroes grants you permission to display, copy, distribute and download the company’s Materials provided that: both the Helensburgh Heroes copyright notice – © 2013 Helensburgh Heroes – and the permission notice appear – “Used by permission of Helensburgh Heroes” – in such Materials, and no modifications of any such Materials are made. If you breach any of these provisions, this permission terminates automatically without notice, and you must immediately destroy any Materials in your possession or control.
Any unauthorised use of any Materials may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
This site provides links to other third party web sites. The linked third party sites are not under the control of Helensburgh Heroes, and Helensburgh Heroes is not responsible for their content. If you decide to access any such third party site, you do so at your own risk.
All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. Helensburgh Heroes tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. Helensburgh Heroes is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action. Further, Helensburgh Heroes does not warrant the accuracy or completeness of any of the Materials. The Materials and related graphics published on the website may include technical inaccuracies or typographical errors. Helensburgh Heroes may change any of the Materials at any time without notice.
The trademarks, service marks, trade names, logos and other indications of origin displayed in this website (“Trademarks”) are owned by Helensburgh Heroes or a third party who has granted Helensburgh Heroes a right to use them in this website. Nothing contained herein should be construed as granting the browser or user of this website the right to use any Trademark displayed in this site without the written permission of the owner of the Trademark.
This site is owned and operated in the United Kingdom by Helensburgh Heroes. If you choose to access this site from outside of the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
In no event will Helensburgh Heroes, its suppliers, or third parties mentioned on this site be liable for any special, indirect or consequential or any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, or in connection with the use or performance of software or of failure to provide services, whether based on warranty, contract, tort, negligence or any other legal theory and whether or not advised of the possibility of such damages.
If you have a complaint or query concerning this website, please contact: email: [email protected]
Any dispute relating to this website in any manner shall be governed in accordance with the laws of Scotland.
This website is owned, managed and operated by:
Helensburgh Heroes
27 East Montrose Street
Helensburgh Dunbartonshire
G84 7HU
United Kingdom
Version 2. Issue 1. December 2012
Telephone/Text: 0750 1199236
Email: